New to Managing People in Defence - R064
All new Line Managers.
For new managers to gain knowledge and deepen understanding of the MOD’s staff management policies and apply their line management skills in a workshop that is designed around a Business Simulation.
Course Contact Details
At the end of the workshop participants will be able to:
Describe the responsibilities of a manager in relation to the PADR process including: agreeing SMART objectives; working within and assessing against the Single Skills Framework & Super Seven Behaviours;
Describe the knowledge, skills and attributes necessary to promote and encourage good working relationships, diversity and conflict resolution;
Define the outline procedures to be followed relating to instances of poor performance, discipline issues and managing attendance;
Explain the techniques of giving constructive feedback to develop people and how recognising and rewarding contribution can benefit the business;
Explain the RDP process and the responsibilities and skills required in supporting a member of staff in the RDP.
Detail the communication skills necessary to conduct constructive discussions with staff.
- Responsibilities of a Manager
- Discipline and Restoring Efficiency
- Performance Appraisal - Line Manager's Role
- Feedback Skills
- Leadership and Management Styles