Information Support Officer (Knowledge & Information Practitioner Module 2)

Knowledge and Information Management Module 2 is the third of the 4 courses on the KIM Pathway after KIM Module 1.

Course Information

Level: Practitioner

Location: Shrivenham

School/Centre: Defence College for Military Capability Integration

Course Code: KIM Mod2

Duration: 5 days

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About this course Entry requirements Additional information Planned dates

About this course

The Knowledge and Information Management (KIM) Pathway is a series of modules designed and created by Information Capability for personnel in information professional roles.

Through (virtually) guided online learning and assessments, the KIM Pathway teaches you the basic knowledge and skills required for Information professionals (OR2 to SO3 and civil servant equivalents) working at a practitioner level.

Module 2 follows completion of Module 1 and is the approximate equivalent of the former ISO course.

Please note: if you have completed the Information Support Assistant (ISA) or Information Support Officer (ISO) course at the Defence Academy in the last two years you may be exempt from having to complete KIM Pathway Modules 0, 1 or 2. If you feel this may apply to you then please contact the course administrator.

What you will learn

You will learn/develop:

how to analyse departments' / teams' information requirements using the Collaborative Working environment Analysis and Design (CAD) toolkit to design collaborative working platforms
how to manage permissions on Sharepoint Online (SPOL) using the MOD permissions management model and how to use Quest Active Roles Server (QARS) permissions tool
an awareness of tasks and challenges for O365 administrators to build and maintain SPOL team sites to effectively manage a unit/team information
an awareness of legacy electronic records and reviews

How this course will help your career

Information professionals typically work within the iHub and are responsible for information administration activities. They are, therefore, essential contributors to effective information management.

On Module 2 of the KIM Pathway you will learn significant transferable skills and knowledge such as:

to manage and control SPOL permissions for your organisation
to manage O365 administrators successfully in completing their tasks.
to design effective collaborative working platforms using SPOL
to use and administer legacy electronic records using Hewlett Packard Records Management system

Entry requirements

Who can attend this course

Military
MOD civil servants
Industry
Internationals

Students must work in an iHub.

Before you attend

You are likely already working in a supervisory role or as an ISO and will have successfully completed KIM Module 0 and Module 1 (or the ISA course within the last two years).

Additional information

How the course will be taught

Face-to-face

How you will be assessed

There is no summative assessment on the course, but you will be formatively assessed, and gain a certificate after successfully completing the module