Accessibility statement

Accessibility statement for The Defence Academy of the United Kingdom

We are constantly working to make da.mod.uk as accessible and usable as possible.

We are committed to ensuring everyone can access our website. This includes people with sight problems, hearing, mobility and cognitive impairments as well as users with dial-up, older browsers or newer technologies such as smartphones and tablets.

The site has been designed to meet the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) standards. You can read more about these standards at the W3C website.  We have endeavoured to achieve the AA standard of Web Content Accessibility Guidelines (WCAG) 2.0.

This website is run by the Defence Academy of the United Kingdom. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts (if you need help in doing this please refer to http://www.w3.org/WAI/meta/customize/ which should/will? be possible with most browsers)
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • you can’t modify the line height or spacing of text
  • most older PDF documents aren’t fully accessible to screen reader software
  • you can’t skip to the main content when using a screen reader

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Defence Academy Communications team via an enquiry form or call 01793 314828 and leave your contact details on our voice message.

Enforcement procedure

contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We have access to audio induction loops; if you contact us before your visit we can arrange access for you

Find out how to contact us by clicking Contact Us.

Technical information about this website’s accessibility

The Defence Academy of the United Kingdom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

  • legacy images without alt tags

Some images don’t have a text alternative, so the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).

Disproportionate burden

  • legacy PDFs would be a disproportionate burden to fix

Interactive tools and transactions

We’ve assessed the cost of fixing the issues with navigation and accessing information and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in 2024.

PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix Defence Research Publications.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 13 September 2019. The test was carried out by Serco ICT Development Team.

We used this approach to deciding on a sample of pages to test, we use an automatic tool called ‘Sort site’ which is run on a monthly basis and reviewed 6 monthly. We tested:

  • our main website platform, available at https://www.da.mod.uk/

You can read the full accessibility test report Website Accessibility Report

What we’re doing to improve accessibility

We are conducting monthly reports using ‘Sort site’, reviewed every six months. We have also provided upskilling to our Digital Content Editor for improved content management in line with accessibility criteria.

This statement was prepared on 20 September 2019.